MSU Regional Provider Training
MSU Quality Assurance & Improvement Audit and Escalated Issues Processes and Policy Updates
9 a.m. to 4:30 p.m.
(Registration begins at 8:30 a.m.)
(Lunch on your own - Dates and Locations listed below)
What is it about?
The training is about continuing open dialogue with local Providers, and will cover Quality Assurance/Improvement (QAI) Review processes including Home and Community Based Settings requirements, as well as a review of the processes related to escalated issues that arise with Members. There will also be an overview of policy changes effective September 1, 2017.
Who Should Attend?
Agency Directors, Case Managers, Case Manager Supervisors, Trainers, Home Care Providers, Home Care Nurses, Assisted Living Providers, Adult Day Health Providers, and those responsible for scheduling, continuous quality improvement, and management of Member escalated issues should plan on attending.
Why Should I Attend?
This conversational training will provide up to date information on Policy related to ADvantage, QAI Provider reviews & processes including Home and Community Based Settings regulations, and the process and procedures in seeking assistance with resolving escalated issues.
NOTE: Participants are encouraged to attend all sessions of this training however, for those who cannot attend the entire day, the approximate session start and end times are being provided so that you can preplan accordingly. The Policy and Escalated Issue discussion will be covered in the morning prior to a one hour lunch break at noon, and QAI discussion will begin at 1 pm. Session times are approximate and you should plan to arrive at least 15 minutes prior to the start time indicated.
When and Where?
Tuesday, October 3, 2017
OU Tulsa Schusterman Center
Perkins Auditorium in the Learning Center
4502 E. 41st Street
Tulsa, OK 74135
Wednesday, October 4, 2017
Eastern Oklahoma State College - McAlester Campus
Clark Bass Building in the Conference Center Room
1802 E College Avenue
McAlester, OK 74501
Thursday, October 5, 2017
OU/DHS Training Center
617 W. Rock Creek Road
Norman OK 73069
Friday, October 6, 2017
Johnson Auditorium in the Ross Hall Room 111
2800 W. Gore Boulevard
Lawton, OK 73505
To register for one of these trainings, please click on the following link:
If you have any questions regarding the information provided above, please feel free to contact us via Smarter Mail at: firstname.lastname@example.org