Insurer's Information
Beginning Nov. 1, 2007 insurers must comply with Title 56, Section 237B of the Oklahoma Statutes requiring insurance data exchange with Oklahoma’s child support agency on personal injury, wrongful death and workers’ compensation claims of $500 or more to determine if the claimant owes past due child support.
Data Exchange
Insurers must exchange claimant information for these types of claims with Oklahoma Child Support Service (OCSS). OCSS provides four options for comparing claimant information held by insurers with the OCSS database of delinquent child support obligors.
Insurers must exchange this information at least 10 days before making payment on these types of claims.
| Option |
Information |
| Option 1 |
Participation in the Information Service Offices (ISO) ClaimSearch Child Support Enforcement Agency (CSEA) Reporting Service electronic interface. OKDHS is a member of the Child Support Lien Network (CSLN). CSLN and ISO will electronically interface to perform the matching with Oklahoma’s delinquent child support obligor files on the CSLN database. There is no cost for insurers’ participation in CSEA. |
| Option 2 |
CSLN can accept claimant data through an interactive lookup system. An Insurance company may register its agents to check each claimant on CSLN’s secure Web site to determine if the claimant owes past-due child support. Registration for access to this site is available at www.childsupportliens.com (Link opens in new window) beginning Oct. 22. Choose the link for Oklahoma, then the link for Register toward the top of the page and then follow the online registration instructions. Once registered, insurers will receive an e-mail with a user ID and password.
Contact for CSLN option:
Ann Murray, Production Manager
Child Support Lien Network
Office: 1-888-240-7488 ext. 205
Cell: (781) 858-2770
e-mail: amurray@childsupportliens.com |
| Option 3 |
OKDHS can accept claimant data reporting through a direct File Transfer Protocol (FTP) process. Information also will be posted on the CSLN Web site mentioned above in Option 2. |
| Option 4 |
Insurers can report claimant data using an FTP process directly to the Federal Office of Child Support Enforcement (OCSE). (Link opens in new window)
Contact for Federal option:
e-mail: insurancematch@acf.hhs.gov |
Compliance with Notice of Lien
After a match, OCSS mails the insurance company a Notice of Lien. The company must mail the offset to the Oklahoma Centralized Support Registry, P.O. Box 268849, Oklahoma City, OK 73126-8849. The new law allows insurers to first deduct attorney fees or health care expenses before sending the child support payment to OCSS.
The law allows insurers to request new info from the claimant, including the claimant’s social security number (SSN) and new addresses. If the obligor/claimant refuses to provide this information, the insurer does not have to make the insurance payment to the claimant. Insurers are granted immunity from liability for asking for such data, and for implementing and complying with this law.
Insurers are subject to a $10,000 fine and may be liable for the amount of child support that should have been withheld and paid to OCSS for each non-compliance occurrence. Please contact Marc Bonge by telephone at (405) 522-2674 or by e-mail to let OCSS know of the option which your insurance company plans to use.