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Oklahoma Department of
Human Services
Stronger Families Grow
Brighter Futures
Oklahoma Department of Human Services
Sequoyah Memorial Office Building, 2400 N. Lincoln Blvd. • Oklahoma City, OK 73105
(405) 521-3646 • Fax (405) 521-6684 • Internet: www.okdhs.org
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Viewing a File
Oklahoma Child Care Services: Parent Information
Filing a complaint or viewing case files
Filing a complaint
It is your responsibility to discuss any concerns you may have with your child’s caregiver.
If your specific concern involves non-compliance with licensing requirements, you may file a complaint with the
Child Care Licensing Specialist
for your county.
Concerns and complaints regarding a child's care at a family child care home, child care center, school-age program, or part-day program may be reported to the local DHS licensing office. Complaints are registered and investigated by a Licensing Specialist who will follow-up with the complainant upon request after the investigation has been completed.
Viewing case files
The case files of child care centers and family child care homes are open to the public.
Appointments may be made to view these files in the county Oklahoma Department of Human Services (OKDHS) Licensing Services office.
A
Child Care Licensing Specialist
will be available to discuss the file with you and answer any questions you may have about the contents of a file.
For more information about
Oklahoma Child Care Services
and its services, you can
contact us by e-mail
or by phone at (405) 521-3561 or 1-800-347-2276