Oklahoma Department of Human Services
Sequoyah Memorial Office Building, 2400 N. Lincoln Blvd. • Oklahoma City, OK 73105
(405) 521-3646 • Fax (405) 521-6684 • Internet: www.okdhs.org
 
Frequently Asked Questions
 
  1. How does OKDHS help me pay for child care?
  2. What ages do my children have to be?
  3. How do I apply for Child Care Subsidy benefits?
  4. Will I be interviewed?
  5. What verification documents will I need to provide for Child Care Subsidy benefits?
  6. Can I choose any child care provider?
  7. I just started my job and my employer will not give me proof of my income or work schedule.  What can I do?
  8. How soon will  my child care benefits be approved?
  9. Will I know if or when my child care benefits are approved?
  10. What are the income limits for child care?
  11. Do I have to be on welfare to qualify?
  12. Do I have to pursue child support?
  13. How do I use my child care benefits?

 

  1. How does OKDHS help me pay for child care?

    If eligible, OKDHS will pay all or part of your child care costs directly to a licensed and contracted child care provider while you work, attend school or training. You may be required to pay a portion of child care costs based on your household income.


  2. What ages do my children have to be?

    Child care may be approved up to the day before the child's 13th birthday. However, children with disabilities may qualify up to the day before the child's 19th birthday.
     

  3. How do I apply for Child Care Subsidy benefits?

    You may apply for Child Care Subsidy benefits by printing and completing the Request for Benefitsform and mailing, faxing or taking it to your local OKDHS office. You may also apply by going to your local OKDHS office during business hours. 

  4. Will I be interviewed?

    After you submit the Request for Benefits form, you must complete an interview with an OKDHS worker and answer some additional eligibility questions. If you bring the form to the OKDHS office, be prepared to be interviewed the same day. If you mail the form to the OKDHS office and provide a telephone number, the worker will try to contact you to complete the interview by telephone or to arrange an appointment. If the worker is unable to reach you at this number, you will receive a letter scheduling an appointment for an interview to complete the application process.
     

  5. What verification documents will I need to provide for child care benefits?

    You must show at least ONE document for each type of verification.

    Category Documents
    Identity of Applicant
    Immigration Status of the Child if the Child is a Non-Citizen
    Earned Income
    Other Income
    Need for Child Care Work, training and/or school schedule for the child's parent(s) or caretaker(s) living in the home.  If it varies, the schedule should reflect this.


    You must also provide the name of the child care provider you wish to use. If you choose a child care center, that center must be at one plus, two or three star status unless certain exception criteria are met. Find a provider by using the Child Care Locator.

  6. Can I choose any child care provider?

    You can choose a family child care home provider or a child care center that has a license and contract through OKDHS.  A child care provider can be found using the Child Care Locator or by contacting the Oklahoma Child Care Resource and Referral Agency at 1-888-962-2772.

    You can also choose an in-home provider. This is when someone you have chosen comes into your home to care for your child.  Ask your OKDHS worker about this option if you are interested.

    You cannot choose a family child care home provider where you work or one in which you live. You cannot choose a family child care home provider or child care center in which you have an ownership interest. 

  7. I just started my job and my employer will not give me proof of my income or work schedule.  What can I do?

    Let your worker know about the problem right away. He or she will try to contact your employer to get the information over the telephone. If your worker is unable to contact your employer, he or she can approve 30 days of child care benefits based upon your statement of the hours you will work. You will be responsible for providing all paychecks received in that 30 day period before any more child care is approved.

  8. How soon will my child care benefits be approved?

    The earliest date child care benefits can be approved is the date that you complete the interview and provide all needed verification. This includes the name of the child care provider you choose. The OKDHS worker must approve or deny your application within 2 working days of your interview and receiving all necessary verification.

  9. How will I know if or when my child care benefits are approved?

    You will receive a Notice of Action letter. This notice will tell you if your benefits were approved or denied. If approved, the letter will tell you how much you need to pay toward the cost of care (this is called a family share co-payment) and how much care is approved.
     


  10. What are the income limits for child care benefits?

    Appendix C-4 (.pdf, 3 pp, 102 KB) Child Care Eligibility/Co-payment Chart (The Appendix C-4-SV (.pdf, 3 pp, 159 KB) is also available in Spanish) gives income eligibility limits. The income eligibility limits vary based on family size, the number of children in care and amount of income. Families may qualify if the gross household income is approximately $2425/month or less with one child in care, $2925/month with two children in care, and $3625/month with three or more children in care. Please contact your local OKDHS office to determine your specific eligibility. 

  11. Do I have to be on welfare to qualify?

    No.  Child care benefits help families stay off welfare.

  12. Do I have to pursue child support?

    When one or both of the child's parents are absent from the home, you must agree to pursue child support through OKDHS Oklahoma Child Support Services (OCSS) for all children that must be included in the same household. Your worker will help you fill out the required forms and send them to OCSS for you.

  13. How do I use my child care benefits?

    You will be given an Electronic Benefits Transfer (EBT) card when you apply for child care benefits. This card is used to track the days and times your child attends the child care facility. You must watch an EBT training video that explains how to use your card and your responsibilities before you get the card.
Last Updated:  8/23/2014