Practice & Policy Lecture Series
Provided by the Oklahoma Department of Human Services
Sequoyah Memorial Office Building, 2400 N. Lincoln Blvd. • Oklahoma City, OK 73105
(405) 521-3646 • Fax (405) 521-6684 • Internet:

The Practice and Policy Lecture Series has been developed to provide thought-provoking presentations on Oklahoma's emerging policy issues, trends and best practices. The series is sponsored by the Oklahoma Department of Human Services Office of Planning, Research and Statistics and the University of Oklahoma Center for Public Management with the goal of providing the best educational opportunities available in a forum that offers participants an opportunity to question, share and learn from each other.

All lectures are free and open to the public.

Child Care
Child Welfare
Customer Service
Domestic Violence
Developmental Disabilities
Faith-Based and Community Initiatives
Health Care
Marriage and Family
Poverty Solutions


View picture of Malika Reed Wilkins Malika Reed Wilkins


Malika Reed Wilkins is the Director of Strategic Communications and Program Improvement for the Georgia Department of Human Services. She also serves as the customer service champion, leading the agency’s enterprise customer service improvement initiatives. Wilkins has more than 15 years of marketing, communications, customer service, strategic planning and process improvement experience. 

Wilkins has developed communications/brand platforms and customer engagement and retention strategies for organizations, such as Nestle-Purina Pet Care, Gillette, Energizer and McNeil Nutritionals, LLC. Wilkins brings solid strategic communications, as well as customer-focused and results-oriented expertise to DHS, working across 15 divisions and offices that include family and children services, child support services, senior services and mental and public health.

Wilkins received her undergraduate degree from the University of Georgia in Speech Communications and a master's degree in Public Administration from North Carolina Central University, Durham, N.C. She is currently working toward her doctorate in Public Administration.

Last Updated: June 18, 2015
Provided by the Oklahoma Department of Human Services
Street address: Sequoyah Memorial Office Building, 2400 N. Lincoln Blvd., Oklahoma City, OK 73105
Mailing address: P.O. Box 25352, Oklahoma City, OK 73125
(405) 521-3646
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