Practice & Policy Lecture Series
Provided by the Oklahoma Department of Human Services
Sequoyah Memorial Office Building, 2400 N. Lincoln Blvd. • Oklahoma City, OK 73105
(405) 521-3646 • Fax (405) 521-6684 • Internet:

The Practice and Policy Lecture Series has been developed to provide thought-provoking presentations on Oklahoma's emerging policy issues, trends and best practices. The series is sponsored by the Oklahoma Department of Human Services Office of Planning, Research and Statistics and the University of Oklahoma Center for Public Management with the goal of providing the best educational opportunities available in a forum that offers participants an opportunity to question, share and learn from each other.

All lectures are free and open to the public.

Child Care
Child Welfare
Customer Service
Developmental Disabilities
Domestic Violence
Faith-Based and Community Initiatives
Health Care
Marriage and Family
Poverty Solutions


L. Lee Manzer, Ph.D. 


L. Lee Manzer, Ph.D., is a professor of marketing at Oklahoma State University. He has several years of practical experience as a chemist, sales representative, and marketing research assistant for Dow Chemical Company. Dr. Manzer is a nationally-recognized expert on service implementation. In addition, he has presented hundreds of seminars for a variety of national organizations and associations, including energy and petrochemical companies, manufacturing firms, financial institutions, and public service agencies. Specific companies Dr. Manzer has presented to include Arvest Bank Group, Chesapeake Energy, ConocoPhillips, Ditch Witch, Farm Credit Bank, Halliburton, Koch Industries, Phillips 66, and Williams. He has also presented to many non-profit organizations including the U.S. Office of Personnel Management and Indian Health Service. He has made presentations to over 100,000 business professionals.

Dr. Manzer is multiple winner of the “University Teacher of the Year Award.” In total, he is the beneficiary of 14 undergraduate teaching awards: six voted by Spears School of Business students; four time recipient of the Spears School of Business Outstanding Teacher Award (peer review); four time recipient of the university-wide Instructor of the Year Award (peer review), and is the recipient of several Outreach Faculty Excellence Awards at the university level, and was inducted into the Oklahoma Higher Education Hall of Fame in 2010. He was also selected by the Spears School of Business as one of the top 50 MBA graduates and was recently selected as one of the 100 SSB graduates in honor of the 100th Anniversary Spears School of Business. Dr. Manzer is considered an excellent communicator and learning facilitator and has presented to organizations on such topics as storytelling as a leadership tool, relationships, enhancing attitudes and motivation, service quality, and goal setting.

Last Updated: June 18, 2015
Provided by the Oklahoma Department of Human Services
Street address: Sequoyah Memorial Office Building, 2400 N. Lincoln Blvd., Oklahoma City, OK 73105
Mailing address: P.O. Box 25352, Oklahoma City, OK 73125
(405) 521-3646
Help | Web site Policies | Feedback | Accessibility | Document Readers