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Oklahoma Department of Human Services
Sequoyah Memorial Office Building, 2400 N. Lincoln Blvd. • Oklahoma City, OK 73105
(405) 521-3646 • Fax (405) 521-6684 • Internet: www.okdhs.org
OKDHS
Office of Client Advocacy
Consolidated Records Disposition Schedule 2003-03
April 24, 2003
General Records
1-13 Ombudsman Program Files (Electronic Record)  (Confidential Record 10 O.S. § 7101-7105)
Description: Files maintained in The Office of Client Advocacy (OCA) electronic records keeping system (database). Data is entered from Contact Sheets and Service Reviews documenting advocacy activities, including informal problem resolution and grievances, provided on behalf of residents of the Northern Oklahoma Resource Center, the Southern Oklahoma Resource Center, The Greer Center and the plaintiff class in Homeward Bound, et al. v. The Hissom Memorial Center, et al., United States District Court for the Northern District of Oklahoma, Case  no. 85-C-437-E.
Disposition: Back-up data weekly to an OKDHS local office server. Delete backup file after five (5) months provided the original data on the server is intact.  

Delete data from the database when it becomes twenty-five (25) years old provided all audits have been completed and all applicable audit reports have been accepted and resolved by all applicable federal and state agencies; and no legal actions are pending. If legal action is pending, destroy two (2) years after exhaustion of all legal remedies provided records meet all stipulated retention periods.
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