Failure to provide an order.
When the custodial person (CP) does not provide a copy of a child support or other order, it does not automatically constitute noncooperation.
Child Support Services (CSS) staff attempts to obtain the order, per Oklahoma Administrative Code (OAC)
340:25-5-114 Instructions to Staff.
Noncooperation determination in non-Temporary Assistance for Needy Families (TANF) cases.
CSS staff considers the factors listed in OAC 340:25-5-114 in making a noncooperation determination in non-TANF cases.
The district child support office staff must document in the case record the circumstances of the noncooperation and what action the CP failed to take that was essential for proceeding to the next step in providing child support services.
(1) When CSS staff determines the CP is not cooperating with CSS, staff updates the cooperation block on the Custodial Person Data Update (CCPU) screen of the Oklahoma Support Information System (OSIS) to 'O'. When a case closes for noncooperation, CSS staff leaves the 'O' code on the CCPU.
(2) When the CP resumes cooperation with CSS, child support staff changes the cooperation block on the CCPU screen to 'Y'.
TANF benefits. When CSS staff updates OSIS CCPU screen with noncooperation and the CP is receiving TANF benefits, CSS staff notifies the Adult and Family Services (AFS) worker of the noncooperation.
Child Care Subsidy benefits.
(1) When CSS updates the CCPU screen with noncooperation and the CP is receiving child care subsidy, the benefits remain active until the annual renewal, per OAC
CSS staff does not notify AFS of the noncooperation.
(2) When CSS determines cooperation is essential in establishing or enforcing child support, CSS proceeds with case closure, per OAC
At the annual renewal of the child care subsidy, the CP is required to submit Form 03EN001E, Application for Child Support Services, and correct the action that led to the noncooperation.
When the application is received, CSS reopens the case, leaving the 'O' in the noncooperation block on CCPU.
When CSS staff determines the CP resumed cooperation, CSS staff changes the block on the CCPU screen to 'Y'.