Oklahoma Department of Human Services
Sequoyah Memorial Office Building, 2400 N. Lincoln Blvd. • Oklahoma City, OK 73105
(405) 521-3646 • Fax (405) 521-6684 • Internet: www.okdhs.org
340:100-3-34. Incident reporting
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Revised 5-11-07

 

(a) Reporting requirement.  Contract provider staff and Developmental Disabilities Services Division (DDSD) staff must report injuries and behavioral or health-related incidents involving any person receiving DDSD services, excluding Family Support Assistance Payment Program per OAC 340:100-13.

(b) Critical incidents.  Critical incidents include:

  • (1) suspected abuse, neglect, or exploitation of a service recipient;
  • (2) threatened or attempted suicide by a service recipient;
  • (3) death of a service recipient;
  • (4) an unplanned hospital admission of a service recipient;
  • (5) a medication event resulting in emergency medical treatment for a service recipient;
  • (6) law enforcement involvement in a situation concerning a service recipient;
  • (7) property loss of more than $500 involving a service recipient;
  • (8) a service recipient who is missing;
  • (9) an unusual or significant incident involving a service recipient that may attract media attention; and
  • (10) a highly restrictive procedure used on a service recipient, such as:
    • (A) p.r.n. medication for behavioral control; and
    • (B) physical hold.

(c) Non-critical incidents.  Non-critical incidents include:

  • (1) an injury to a service recipient;
  • (2) an unplanned health-related event involving a service recipient;
  • (3) physical aggression by a service recipient;
  • (4) fire setting by a service recipient;
  • (5) deliberate harm to an animal by a service recipient;
  • (6) property loss of less than $500 involving a service recipient;
  • (7) a vehicle accident involving a service recipient;
  • (8) the suspension, termination, or removal of a service recipient's program, including employment; and
  • (9) a medication event involving a service recipient, including:
    • (A) dose at wrong time;
    • (B) missed dose;
    • (C) wrong dose;
    • (D) wrong medicine;
    • (E) wrong route;
    • (F) incorrect medicine label or instructions;
    • (G) refused medication by the service recipient;
    • (H) incorrect medication documentation; or
    • (I) any other significant occurrence involving medication.

(d) Incident notification requirements.  When an incident occurs, contract provider staff notifies:

  • (1) the DDSD case manager immediately when there is a critical incident per OAC 340:100-3-34(b).  If the incident occurs outside regular working hours, DDSD on-call staff is notified immediately.
    • (A) When contract provider staff notifies emergency on-call staff, the DDSD case manager must be notified within one working day of the incident.
    • (B) Contract provider staff submits Form 06MP046E, Incident Report, to the DDSD case manager and DDSD State Office within 72 hours after the incident;  • 1
  • (2) the DDSD case manager by Form 06MP046E within 72 hours of the occurrence of a non-critical incident per OAC 340:100-3-34(c);
  • (3) the service recipient's family or guardian, in accordance with provider policies;
  • (4) other persons or entities whose notification is required by law or regulation, including:
    • (A) notifications per OAC 340:100-3-35, when a service recipient dies; and
    • (B) immediately notifying investigative authorities in the event of suspected abuse, neglect, or exploitation, including:
      • (i) Office of Client Advocacy per OAC 340:2-3-33;
      • (ii) Adult Protective Services per Section 10-104 of Title 43A of the Oklahoma Statutes (43A O.S. § 10-104); or
      • (iii) Child Protective Services per 10 O.S. § 7103; and
  • (5) those persons per OAC 340:100-5-57.1 when reporting use of restrictive and intrusive behavior interventions.

 

INSTRUCTIONS TO STAFF 340:100-3-34

 

1.     The Developmental Disabilities Services Division (DDSD) case manager:

    • (1) reviews Form 06MP046E, Incident Report, and conducts follow‑up as needed;
    • (2) or local administrator notifies Office of Client Advocacy when:
      • (A) a member of the Homeward Bound class:
        • (i) is admitted or is to be admitted to a psychiatric facility or other temporary placement;
        • (ii) is injured and requires emergency room treatment or hospitalization; or
        • (iii) dies; or
      • (B) law enforcement is contacted or involved in a situation regarding a class member; and
    • (3) forwards copy of Form 06MP046E concerning a member of the Homeward Bound class to Office of Client Advocacy.