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Oklahoma Department of Human Services
Sequoyah Memorial Office Building, 2400 N. Lincoln Blvd. • Oklahoma City, OK 73105
(405) 521-3646 • Fax (405) 521-6684 • Internet: www.okdhs.org
OKDHS Home > Library > Policy > OAC 340 > Chapter 75. Child Welfare > 12. OKDHS Operated Group Homes > 14. Resident grievances
340:75-12-14. Resident grievances
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Issued 5-13-02


     The Department of Human Services (DHS) has a complaint resolution process designed to ensure fair consideration of complaints made by or on behalf of children in the custody of DHS.  This grievance process may be utilized by group home residents.  When a child is admitted to the group home, the group home Child Welfare specialist conducting the intake informs the child of this grievance system.  If a child files a grievance, resolution protocol is followed as stated in OAC 340:2-3-48.   • 1

INSTRUCTIONS TO STAFF 340:75-12-14

1.  During the admission process the group home Child Welfare specialist, utilizing Form OCA-GR-2 (new form number 15GR004E), Notice of Grievance Rights - Minors in DHS Custody - Youth in Voluntary DHS Care, explains the grievance system for residents to the child being admitted.  The form is signed by the child.
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Oklahoma Department of Human Services
Street address: Sequoyah Memorial Office Building, 2400 N. Lincoln Blvd., Oklahoma City, OK 73105
Mailing address: P.O. Box 25352, Oklahoma City, OK 73125
(405) 521-3646
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