INSTRUCTIONS TO STAFF 340:75-6-40.6

1.  Content of Contacts screen.  The Child Welfare (CW) worker ensures that any information included in the Contacts screen is professional in nature and directly related to case content.  Emails are not cut and pasted into a Contacts screen without thorough editing for inappropriate content or discussion of individuals not active in the case.  Opinions regarding other professionals and supervisory instructions are not included in the Contacts screen.  CW supervisors document instructions regarding staff actions in a separate format.

2.  Targeted Case Management (TCM) services.  At the time of each contact with the child, parent(s), placement provider(s), or other person involved in services to the child, the CW worker discusses the services needed by the child, how the services can be accessed, and reviews the progress on any service provided to the child.  The CW worker documents this information in the KIDS Contacts screen.  This documentation is specific and covers all of the requirements for case contacts.  Contact guides are available for use when making contact with a child in out-of-home placement, parent(s), and placement provider(s).  Guides which provide a format to assist the CW worker in gathering and documenting information obtained during a contact are:

• (1) Form DCFS-104 (new form number 04MP007E), Contact Guide for Face-to-Face Visit with Child(ren);
• (2) Form DCFS-104-A (new form number 04MP002E), Contact Guide for Face-to-Face Visit with Parent(s)/Legal Guardian(s);
• (3) DCFS-104-B (new form number 04MP003E), Contact Guide for Face-to-Face Visit with Placement Provider(s); and
• (4) DCFS-104-IL (new form number 04MP008E), Contact Guide for Face-to-Face Visit with Youth – Age 16 to 18.