1. (a) Criteria for screening reports.
(1) Great care is taken in making screening decisions. The Child Welfare (CW) Hotline supervisor considers the potential risk factors and safety threats described by the reporter and the age and vulnerability of the child.
(A) Even when the report does not have clear-cut allegations of abuse or neglect these factors are considered in making screening decisions.
(B) Reports regarding children three years of age and younger are screened with extreme caution due to the vulnerability of this age group to serious and life-threatening consequences resulting from abuse or neglect.
(C) Judicial reports are not screened out except with permission of the referring court.
(2) Reports that are appropriate for screening out and are not accepted for assessment or investigation are reports:
(A) that clearly fall outside definitions of abuse and neglect per OAC 340:75-3-2, including minor injury to a child older than ten years of age who has no significant child abuse and neglect history or neglect that would be harmful to a young child but poses less of a threat to a child older than ten years of age;
(B) concerning a victim age 18 or older, unless the victim is in voluntary placement with Oklahoma Department of Human Services (OKDHS);
(C) in which the alleged perpetrator is not a person responsible for the child (PRFC), unless there is indication that the PRFC failed to protect the child. For preliminary inquiry protocol refer to OAC 340:75-3-6.1 ITS # 15;
(D) in which there is insufficient information to locate the family and child; and
(E) in which there is no information indicating that abuse or neglect has occurred, rather, the family needs assistance from a social service agency.
(3) Reports that meet the definition of abuse or neglect and have sufficient information to conduct an assessment or investigation are assigned, including:
(A) anonymous reports;
(B) custody or visitation disputes in which abuse or neglect is alleged even if there are numerous reports; or
(C) reports concerning a family with a history of previous reports. There may be a legitimate explanation why previous assessments or investigations did not reveal enough information to substantiate the report.
(4) Once a CW worker responds to a report by interviewing or observing the alleged child victim, the report cannot be screened out and the Child Protective Services (CPS) assessment or investigation protocol must be followed per OAC 340:75-3-8 or 340:75-3-7.4 and 340:75-3-8.6.
(b) Reports concerning serious individual and family problems that do not indicate abuse or neglect of a child may be appropriate for screening out, such as:
(1) an adolescent with behavioral problems, such as delinquency or truancy, not caused by abuse or neglect and the PRFC attempted intervention and exhibits concern about the behavior;
(2) parent-child conflicts in which no abuse or neglect is alleged;
(3) a child who has special needs, such as special education or a child who exhibits emotionally disturbed behavior, and the PRFC made appropriate attempts to address the child's needs;
(4) a child age six or older spanked on the buttocks by foster or trial adoptive parents, no unreasonable force used, and no injuries observed, per OAC 340:75-3-8.1; and
(5) overreaction to poor parenting practices. Examples of poor parenting practices that are generally not indicative of serious neglect are:
(A) inattention to clothing resulting in the child wearing torn clothing or not having a raincoat or gloves;
(B) providing unbalanced meals or too much junk food;
(C) inattention to hygiene resulting in such things as dirty face or hair, as long as the child is not malodorous and the situation is periodic;
(D) housekeeping standards, such as poorly washed dishes, general disarray, and mildly unsanitary conditions;
(E) inattention to minor health issues, such as insect bites, lice, scabies, and minor colds;
(F) substance abuse by the PRFC that does not prevent the PRFC from providing minimal basic care for the child; and
(G) domestic violence between adults in the home that does not involve weapons, physical injury requiring medical attention, or sinister threats that place the child at risk of grave physical danger, significant neglect, or significant emotional consequence.
2. Collateral contact during the screening process. If the reporter does not provide critical information that assists in making an informed decision about the disposition of a report, contact may be made with the reporter or other collateral who has critical information about the report. Time frames for gathering clarifying information are set forth in OAC 340:75-3-6.
(1) During the screening process collateral contact may be necessary when:
(A) CW receives a report concerning a child who was raped, perpetrator unknown, the CW Hotline worker or supervisor may contact law enforcement to determine whether the perpetrator is a PRFC or third party;
(B) a reporter only has secondhand information but supplies the name of someone who has more direct information, CW Hotline staff may contact that person to get better information; and
(C) the CW Hotline worker believes the collateral will notify the family about the report and the plan is to screen out the report, the CW Hotline worker contacts the family by phone or in writing to let them know that a report was received but it did not meet the definitions of abuse or neglect, per Title 10A of the Oklahoma Statutes and OAC 340:75-3-2.
(2) The issues with obtaining clarifying information before a report is accepted for assessment or investigation are:
(A) care must be taken not to provide any of the details of the report; and
(B) good judgment must be used in deciding who can supply clarifying information without contacting the family named in the report.
3. Documentation of screen out and information and referral (I&R) files. The CW Hotline supervisor documents the reason for the screen out decision on Form 04Kl001E, Referral Information Report. All CPS reports not assigned for assessment or investigation, including information and referral (I&R) files, are documented in the KIDS system. All other reports not assigned for assessment or investigation, such as a preliminary inquiry that is referred to law enforcement, are also documented in KIDS. Information and referral (I&R) is entered when the reported information is clearly not child abuse or neglect but there is:
(1) indication for a referral to other services, such as:
(A) food stamps;
(B) immunization at the local health department; or
(C) a local food closet;
(2) no open investigation; and
(3) no existing KK case.
4. Duplication of allegations. Duplication of allegations is when identical information is received from either the same or a different reporter. When a report is received in which the information is duplicative of a prior report that has been assigned for assessment or investigation, but has not been initiated, the report may be screened out and associated with the assigned assessment or investigation.
5. Response to reporter concerning a screened out report. The reporter is advised that the information he or she provides is kept on file electronically and that any future reported allegations of child abuse or neglect that meet the criteria will be assigned for assessment or investigation.