OKDHS - OAC 340:75-1-151.1. Contracting agency and the right to decline cases

340:75-1-151.1. Contracting agency and the right to decline cases

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Revised 3-26-10

As a general rule, the contractor has no right to refuse referrals or disrupt service provision except under extraordinary circumstances and only in consultation with and the approval of the Child Welfare supervisor and the Oklahoma Children's Services contract liaison. • 1

INSTRUCTIONS TO STAFF 340:75-1-151.1

Revised 3-26-10

1. Exceptions to the no rejection rule are:

(1) neither child nor family is at the address reported and their whereabouts are unknown;

(2) access to the home by the contract case manager (CCM), parent aide, or contract supervisor is not possible even though multiple attempts to meet with the child, family, or both, have been made;

(3) the CCM, parent aide, or contract supervisor has determined the risk is dangerous or may be life-threatening to the contractor or child;

(4) the child and family refuse to cooperate with the contractor and verbally reject the services offered; or

(5) guidelines for referral are not followed. Referrals for a single focus service, such as transportation or special funding, are not appropriate referrals.

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