Skip to main content

Oklahoma Department of
Human Services
Oklahoma Department of Human Services
75th Anniversary
Stronger Families Grow
Brighter Futures
Oklahoma Department of Human Services
Sequoyah Memorial Office Building, 2400 N. Lincoln Blvd. • Oklahoma City, OK 73105
(405) 521-3646 • Fax (405) 521-6684 • Internet: www.okdhs.org
 
Careers    Calendar   Contact Us    Newsroom   
 
Programs and Services    County Offices    Divisions and Offices     Online Services     Library
 
OKDHS Hotlines
Document Readers
OKDHS Home > Library > Policy > OAC 340 > Chapter 75. Child Welfare > 1. General Provisions of Child Welfare Services > 12. Grievances
340:75-1-12. Grievances
Back 
|
Next

Revised 3-26-10

 

 (a) Grievance rules.  Sections 1-9-112 and 1-9-120 of Title 10A of the Oklahoma Statutes, authorize the Commission for Human Services to establish and maintain a fair, simple, and expeditious system for the resolution of grievances for:

  • (1) individuals receiving services from Oklahoma Department of Human Services (OKDHS);
  • (2) placement providers; or
  • (3) children in the custody of OKDHS.

(b) Grievance subjects.  Grievances may be regarding:

  • (1) the substance or application of any written or unwritten policy or rule of OKDHS or of an agent of OKDHS; or
  • (2) any decision or action by an employee or an agent of OKDHS, or any child in the custody of OKDHS. 

(c) Monitoring.  The minimum standards of the grievance program are maintained by ongoing monitoring by OKDHS, Office of Client Advocacy.
Back
|
Next


Last Updated:  10/19/2011
Oklahoma Department of Human Services
Street address: Sequoyah Memorial Office Building, 2400 N. Lincoln Blvd., Oklahoma City, OK 73105
Mailing address: P.O. Box 25352, Oklahoma City, OK 73125
(405) 521-3646
Help | Web site Policies | Feedback | Accessibility