Revised 6-1-10
1. Expunged benefits may be reloaded if requested within 365 calendar days of the date of issuance. Request for reloading is made by contacting the Family Support Services Division Supplemental Nutrition Assistance Program Section.
(1) If an account needs to be reactivated, the local human services center Electronic Benefit Transfer (EBT) specialist must contact the Finance Division Electronic Benefit Disbursement Unit.
(2) The worker updates Family Assistance Client Services (FACS) Case Notes to explain why benefits were not used when originally issued.