(a) Providing notification of eligibility.
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(1) Time limit for providing notice. Every applicant household found eligible is provided with a computer-generated notice of eligibility as soon as a determination is made and action is taken. Determination should be made no later than 30 days after the date of initial application. If action must be delayed beyond the 30 days, see Section 4 of this Subchapter. The notice informs the household of the amount of the allotment and any variation in the benefit level based on changes anticipated at the time of certification. If the applicant is being certified retroactively and will receive benefits for both the month of application and the current month's benefits, the notice will explain that the benefits received will cover more than one month. The notice informs the household of the beginning and ending dates of the certification period. The notice also advises the household of its right to a fair hearing and of the name and telephone number of the worker to contact for additional information.
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(2) Notices of certification and expiration. Notices of certification and expiration are computer generated.
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(A) Expedited applications. In cases where a household's application is approved on an expedited basis without verification, the notice shall explain that the household must provide for verification which was waived. This notice of eligibility will also provide the expiration date and the conditions for making timely reapplication.
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(B) Household certified for one or two months. Households certified for one or two months receive a combined notice informing them of the beginning and the ending date of their certification period, as well as the expiration date and the conditions for making timely reapplication.
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(3) Notices of recertification. For households whose prior certification was for no more than two months that have filed application by the 15th day of the last month of their certification period and determination can be made, a computer generated notice of eligibility or a notice of denial will be issued when the action is processed. If action cannot be taken within 30 days of the date the household had an opportunity to obtain its last allotment, the worker is responsible for manually issuing a notice explaining the delay.
(b) Providing notification of ineligibility. A computer generated notice of denial will be sent when the action is teleprocessed to all those households found ineligible, either at the point ineligibility is established, the client refuses to cooperate, or the household has failed to provide necessary verifications in order to determine their eligibility by the end of the 30-day period. The notice contains the basis for the denial, the household's right to request a fair hearing, and the telephone number of the county office to contact for additional information. The client may call the county office to ask if there is free legal representation available in the county.