(a) When the opportunity for administrative review is specifically provided by statute, federal regulation, or administrative rule, and a procedure for administrative review is not otherwise prescribed, the Child Support Enforcement Division (CSED) uses the procedure described in this Section.

(b) CSED notifies parties of the opportunity to request an administrative review of the action by regular mail.  Notices include the date of mailing, a description of the grounds for requesting administrative review, and instructions for the time and manner to request the review in writing.

(c) Upon timely receipt of a written request for an administrative review, the CSED office conducts a review within 30 days or within a shorter period if otherwise required.  Reviews are usually desk reviews rather than meetings.  If a meeting or telephone conference is necessary, CSED notifies the parties.

(d) The review is conducted by a representative of CSED.  The representative may contact any of the parties if additional information or clarification is required.

(e) After completion of the review, the CSED office issues a notice of administrative review decision regarding the disputed action.  CSED mails the notice of the administrative review decision to the parties by regular mail.

(f) The administrative review decision becomes the final agency decision and may be appealed to district court within 30 days of the date of the administrative review decision.