INSTRUCTIONS TO STAFF 340:5-3-5
Revised 11-1-11
1. (a) When a report is received in the human services center (HSC) alleging a resident of a residential care or assisted living facility, licensed or unlicensed, is suffering maltreatment, or a resident of a nursing facility is suffering maltreatment from anyone not on the facility's staff or self-neglect, the person accepting the report enters all pertinent information in the Intake Section of the Adult Protective Services (APS) Computer System and submits it through automated processes. In addition, the person accepting the report also telephones, faxes, or emails a summary of the referral to Oklahoma State Department of Health (OSDH), Protective Health Services. The telephone number is 405-271-6868, toll free 1‑800-747-8419; fax 405-271-4172; toll free fax 1-866-239-7553, and email address is LTCComplaints@health.ok.gov.
(b) In addition to the report, the APS specialist IV sends the final investigative findings in summary form to OSDH, Protective Health Services.
2. When reports contain allegations of illegal drug manufacture or sale, dangerous animals, guns, or other situations that present a potentially serious danger to an APS specialist, the APS specialist notifies local law enforcement of the allegations.
3. In order to appropriately utilize available services for the vulnerable adult, APS specialists must be knowledgeable about:
(1) current state mental health laws;
(2) local law enforcement policies regarding voluntary and involuntary treatment for persons with mental illness and persons abusing substances;
(3) mental health professionals; and
(4) resources available in their communities.