OKDHS - OAC 340:5-3-4. Reports under the jurisdiction of agencies other than local APS

340:5-3-4. Reports under the jurisdiction of agencies other than local APS

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Revised 6-7-04

Some reports of alleged maltreatment of vulnerable adults are not investigated by local Adult Protective Services (APS) staff.

(1) Reports of alleged victims who are residents of Northern Oklahoma Resource Center of Enid (NORCE), Greer Center, or Southern Oklahoma Resource Center (SORC) of Pauls Valley, or former residents of Hissom Memorial Center. Reports which allege a resident of NORCE, Greer Center, or SORC has suffered maltreatment by an employee of the facility, as well as reports which allege maltreatment of a former resident of Hissom Memorial Center by a current caretaker, are referred to the Oklahoma Department of Human Services (OKDHS) Office of Client Advocacy (OCA). • 1
(2) Alleged victims of maltreatment in hospital settings. Reports of alleged maltreatment of vulnerable adults who are receiving services in medical hospitals, rehabilitation facilities, or private psychiatric hospitals by staff of the facility are referred to the Oklahoma State Department of Health, Protective Health Services, Medical Facilities Service. • 2
(3) Alleged victims of maltreatment by staff of the Oklahoma Department of Mental Health and Substance Abuse Services (DMHSAS) and its contracted providers. Reports of alleged maltreatment of a vulnerable adult by staff of a public or private community mental health agency are referred to the Advocacy Division of DMHSAS. If DMHSAS declines to conduct an investigation, the report may be referred back to the local APS office. • 3
(4) Reports alleging maltreatment of residents by staff of nursing facilities. Reports of alleged maltreatment of nursing facility residents are sent to the Family Support Services Division, APS Unit, Long Term Care Investigations Section. These reports are also sent to the Oklahoma State Department of Health, Protective Health Services. • 4
(5) Reports involving local, state, or federal correctional facilities. Reports of abuse, neglect, or exploitation of residents by staff of state or federal public hospitals, jails, prisons, or similar facilities are referred to the facility's regulatory department for investigation and to the local district attorney.
(6) Reports involving deceased alleged victims. Reports of maltreatment of persons who are already deceased at the time the report is made are not accepted by APS. Reporters are referred to the state or local Office of the Medical Examiner, local law enforcement, or, if the death occurred in a nursing facility, to the Medicaid Fraud Control Unit in the Office of the Attorney General. • 5

INSTRUCTIONS TO STAFF 340:5-3-4

Revised 11-1-11

1.   When the Adult Protective Services (APS) specialist receives a report regarding current residents of Northern Oklahoma Resource Center of Enid (NORCE), 580-213-2700, the Greer Center, 580-213-2700, Southern Oklahoma Resource Center (SORC), 405-238-6400, or a former resident of Hissom, he or she enters all pertinent information in the Intake Section of the APS computer system and immediately refers the report to the Office of Client Advocacy (OCA), by fax 405‑525‑4855 or email *oca.intake@OKDHS.org. If the APS specialist receives a report after regular business hours, he or she refers the complaint to the OCA on-call ombudsman, 405-203-6056. The APS specialist sends a copy of the report to Developmental Disabilities Services Division. In some instances of self-neglect involving Hissom class members, the OCA may return the complaint to the local APS staff for the human services center (HSC) where the alleged victim resides.

2.   Hospital reports are telephoned to Oklahoma State Department of Health (OSDH), Protective Health Services, Medical Facilities Service, 405-271-6576.

3.   Reports involving Oklahoma Department of Mental Health and Substance Abuse Services (DMHSAS) operated or contracted facilities or providers are telephoned to the DMHSAS Advocacy Division at 405-573-6605 or toll free, 1‑866-699-6605.

4.   Nursing facility reports are submitted by completing the Intake Section on the APS Computer System and marking it as a facility investigation. The report is automatically submitted by the computer to the Long Term Care Investigations (LTCI) Unit for screening. The LTCI telephone number is 405-521-3440; fax 405-522-3463.

5.   If the alleged victim (AV) dies during the investigation and a face-to-face interview was conducted with the AV, the APS specialist continues with the elements of the investigation to complete the investigation.

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