1. When an applicant, licensee, or authorized representative indicates the wish to withdraw a hearing request in any manner other than by signed writing, the Department of Human Services (DHS) employee to whom this wish is made known:
(1) informs the applicant, licensee, or authorized representative of the requirement that withdrawal of a hearing request is made in writing, signed by the applicant, licensee, or authorized representative;
(2) offers form H-3, Withdrawal of Request for Hearing; and
(3) offers any assistance necessary for the applicant, licensee, or authorized representative to properly withdraw the hearing request.