| PART 1. ADMINISTRATION |
| 340:2-3-1. | Purpose Revised 6-25-04 |
| 340:2-3-2. | Definitions Revised 7-1-08 |
| 340:2-3-12. | Disciplinary options regarding Oklahoma Department of Human Services (OKDHS) employees Revised 6-25-04 |
| 340:2-3-26. | Customer complaint process Issued 5-26-05 |
| PART 3. INVESTIGATIONS |
| 340:2-3-32. | Office of Client Advocacy (OCA) investigation protocols Revised 6-11-06 |
| 340:2-3-33. | Procedure for reporting suspected abuse, neglect, verbal abuse, caretaker misconduct, and exploitation Revised 7-1-07 |
| 340:2-3-34. | Administrator's responsibilities regarding allegations reportable to Office of Client Advocacy (OCA) Revised 7-1-07 |
| 340:2-3-35. | Processing referrals received by the Office of Client Advocacy (OCA) Revised 7-1-07 |
| 340:2-3-36. | Investigation procedures Revised 7-1-08 |
| 340:2-3-37. | Caretaker conduct review (CCR) Revised 7-1-07 |
| 340:2-3-38. | Investigation of foster parent complaints of retaliation and discrimination Revised 7-1-07 |
| PART 5. GRIEVANCES |
| 340:2-3-45. | Grievance system protocols Revised 7-1-08 |
| 340:2-3-46. | Contested grievances appealed to the state office Revised 7-1-08 |
| 340:2-3-47. | Grievances of minors in OKDHS custody living in private residential facilities Revised 7-1-07 |
| 340:2-3-48. | Grievances of minors in OKDHS operated shelters and group homes Revised 7-1-07 |
| 340:2-3-49. | Grievances of minors in OKDHS custody and youth in voluntary care living in other residential settings Revised 7-1-07 |
| 340:2-3-50. | Grievances of foster parents Revised 7-1-08
|
| 340:2-3-51. | Grievances of residents of DDSD Facilities: Southern Oklahoma Resource Center (SORC), Northern Oklahoma Resource Center of Enid (NORCE), and the Greer Center Facility (Greer) Revised 7-1-07 |
| 340:2-3-52. | Grievances of Hissom class members Revised 7-1-07 |
| 340:2-3-53. | Grievances of clients receiving services from the Developmental Disabilities Services Division (DDSD) Revised 7-1-07 |
| 340:2-3-54. | Grievances of residents of private group homes for individuals with developmental disabilities Revised 6-25-04 |
| 340:2-3-55. | Grievances of OKDHS clients not covered by another grievance system Revised 7-1-07 |
| PART 7. GRIEVANCE AND ABUSE REVIEW COMMITTEE |
| 340:2-3-61. | Grievance and Abuse Review Committee (GARC) Revised 6-25-04 |
| 340:2-3-62. | Grievance and Abuse Review Committee (GARC) review of Office of Client Advocacy (OCA) investigation reports Revised 5-26-05 |
| 340:2-3-63. | Grievance and Abuse Review Committee (GARC) review of Office of Client Advocacy (OCA) investigation reports regarding foster parent complaints Revised 5-26-05 |
| 340:2-3-64. | Grievance and Abuse Review Committee (GARC) review of unresolved contested grievances Revised 7-1-07 |
| 340:2-3-65. | Grievance and Abuse Review Committee (GARC) review of care and treatment of clients Revised 6-25-04 |
| PART 9. OMBUDSMAN PROGRAMS |
| 340:2-3-71. | Advocacy services of the Office of Client Advocacy (OCA) in general Revised 6-11-06 |
| 340:2-3-72. | Advocacy services for residents of Northern Oklahoma Resource Center of Enid (NORCE), the Southern Oklahoma Resource Center (SORC), and the Greer Center Facility (Greer) Revised 5-26-05 |
| 340:2-3-73. | Advocacy services for former residents of the Northern Oklahoma Resource Center of Enid (NORCE), the Southern Oklahoma Resource Center (SORC), and the Greer Center Facility (Greer) Revised 7-1-07 |
| 340:2-3-74. | Advocacy services for Hissom class members Revised 7-1-07 |
| 340:2-3-75. | Advocacy services for clients with a special advocacy need Revised 7-1-03 |