(a) The Director of Human Services or designee is the final authority for acting on appeals of requests for reasonable accommodation. Any disputes concerning requests for reasonable accommodation are subject to the final review and decision of the Director. The Director may intervene in requests at any time in order to bring about a prompt and impartial decision to the request.
(b) In the event the employee is not satisfied with the Request Review Committee proposed resolution for accommodation, the employee may appeal to the Director by notifying the division administrator and OCR in writing of the appeal. OCR provides the Director with a complete record of the prior proceedings concerning the request and the attempts to accommodate the employee. The Director has ten working days to prepare a written response to the request.
(c) The right of a person to a prompt and equitable resolution of the request is not impaired by the person's pursuit of other remedies, such as the filing of an ADA complaint with the appropriate federal or state agencies. Use of this procedure is not a prerequisite to the pursuit of other remedies.
(d) To assure that the Department of Human Services complies with the ADA and implementing regulations, this Section shall be construed to protect the substantive rights of interested persons to meet appropriate due process standards.