(a) All Department employees are responsible for assisting DHS clients who may be in need of reasonable accommodation by referring the client to the local coordinator.
(b) If a person applying for or receiving DHS services reports a deficiency, he or she is referred to the local coordinator, who will complete ADA-2, (.doc, 1 pp, 668 KB), (new Form 14CR004E), Request for Reasonable Accommodation. The coordinator confers at the local level to determine if an accommodation can be accomplished. When the accommodation cannot be accomplished at the local level, the request is transmitted through division lines to the division administrator for resolution. The division administrator resolves the request within the guidelines of OAC 340:1-11-49.