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Oklahoma Department of Human Services
Sequoyah Memorial Office Building, 2400 N. Lincoln Blvd. • Oklahoma City, OK 73105
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OKDHS Home > Library > Policy > OAC 340 > Chapter 1. Function and Structure of the Department > 11. Civil Rights and Nondiscrimation on Basis of Race, Color, National Origin, Sex, Age, Religion or Disability > 43. Office for Civil Rights responsibilities
340:1-11-43. Office for Civil Rights responsibilities
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Revised 5-11-01


     OCR, as designated by the Director, is responsible for coordination, oversight, and implementation of the reasonable accommodation request and complaint system of the ADA.

  • (1) Continuously, OCR evaluates each division to ensure compliance with all current rules, practices, and procedures of the ADA.
  • (2) OCR is informed of each accommodation request reported to the division coordinator.  In addition, OCR is advised of the proposed solution and the date the solution is to be carried out.  OCR is a resource to assist the associate director, division administrator, area director, and local coordinator in addressing reported deficiencies.
  • (3) The division responds to a request for reasonable accommodations within 30 working days of receipt of the request.  If the request is not addressed within the established time frame, or if the employee is not in agreement with the decision, the employee may directly contact OCR to request the accommodation.  OCR contacts the associate director, division administrator, area director, or local coordinator to determine why the request has not been addressed and coordinates a timely resolution within a designated time frame.
  • (4) OCR maintains records of reasonable accommodation requests filed, as well as summary information on the number, nature, and outcome of requests filed separate and apart from individual employee personnel files.
  • (5) Statistical information concerning request activity is released or reported to interested persons.  The Oklahoma Open Records Act governs access to individual request records and only those persons with a right of access as provided in the Open Records Act and this rule may review an individual request file.  Department request records are retained in accordance with state and federal laws governing retention and destruction of records.
  • (6) OCR refers requests that exceed the time limit, unresolved requests, and requests which exceed $600 to the Request Review Committee (RRC).
  • (7) OCR reviews appeals of the RRC decisions and makes recommendations for resolution to the Director.
  • (8) OCR provides the Director with complete records on requests being appealed.
  • (9) OCR receives all complaints from any level.
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Last Updated:  9/13/2011
Oklahoma Department of Human Services
Street address: Sequoyah Memorial Office Building, 2400 N. Lincoln Blvd., Oklahoma City, OK 73105
Mailing address: P.O. Box 25352, Oklahoma City, OK 73125
(405) 521-3646
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