(a) The purpose of this Section is to establish a uniform system for processing discrimination complaints from clients who participate in or apply for the Food Stamp Program.
(b) This policy is applicable to all Divisions and Offices within the Department and to any person who may require assistance or services from DHS.
- (1) A copy of DHS#S97104, Complaint Procedures must be posted in a conspicuous place in each DHS office and facility.
- (2) Copies of Form OCR-1 (.doc, 1 pp, 167 KB) (new Form 14CR001E), Discrimination Complaint Form, are available in each DHS office and facility for use by any person upon request. • 1