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OKDHS Home > Library > Policy > OAC 340 > Chapter 1. Function and Structure of the Department > 11. Civil Rights and Nondiscrimation on Basis of Race, Color, National Origin, Sex, Age, Religion or Disability > 5. Administration of programs
340:1-11-5. Administration of programs
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Revised 2-1-98


Prior to implementation of any new programs or new methods for providing existing services, the Civil Rights Administrator conducts a study and prepares a report which shows the impact on minority groups and persons with disabilities, and the accessibility of the services, as proposed, to minority clients or clients with disabilities--both present and prospective.   • 1

INSTRUCTIONS TO STAFF 340:1-11-5

  1. The activities in (1) - (4) of this instruction are used to achieve the administration of programs.

    • (1) Methods of recording and reporting the delivery of the services by race, disability and limited English proficiency will be solicited by the Civil Rights Administrator from each department, facility, contractor, institution, or local office participating in the program.
    • (2) The Department takes positive action, consistent with Title VI regulations or Section 504 regulations, to overcome the effects of conditions which result or have resulted in limiting participation in any program.
    • (3) The Department ensures that minority clients be assigned staff competent to serve them. This is not to imply that the staff member must be of the same race or national origin as the client but that:
      • (A) where there are clients or potential clients who cannot express themselves fluently in English, there are sufficient numbers of adequately placed personnel who are fluent in their language, to serve them; and
      • (B) department staff are sensitive to special needs occasioned by the culture of particular clients and will meet those special needs with special assignments.
    • (4) The Department ensures that the services and activities of its programs will be accessible to clients with disabilities.
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Last Updated:  9/9/2011
Oklahoma Department of Human Services
Street address: Sequoyah Memorial Office Building, 2400 N. Lincoln Blvd., Oklahoma City, OK 73105
Mailing address: P.O. Box 25352, Oklahoma City, OK 73125
(405) 521-3646
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