INSTRUCTIONS TO STAFF
1. Process for release of address of record (AOR):
(1) Cases with Family Violence Indicator.
Prior to releasing an AOR in a case with a family violence indicator, Oklahoma Child Support Services (CSS) staff notifies the case participant whose address was requested that the existing AOR will be released unless the case participant provides an updated AOR.
(2) Cases with no Family Violence Indicator.
In cases with no family violence indicator, Central Case Registry (CCR) staff or state's attorneys release the current AOR upon written request after determining that the request is made by an authorized person and the request is for service of process in support, visitation, and custody actions
as provided in
Section 112A of Title 43 of the Oklahoma Statutes (43 O.S. § 112A).
(3) Cases with no current AOR.
In cases where the case participant does not have a current AOR, CCR or CSS staff requests the case participant establish an AOR.
When the case participant whose AOR is requested does not respond to the AOR request, CSS district office staff takes further steps to compel that the case participant establish a current AOR so the information may be released per 43 O.S. § 112A.
When the AOR is on file, CSS staff does not use language, such as "last known address or address of record on file," unless the AOR is listed elsewhere in the document.