Scope and authority. Section 112A of Title 43 of the Oklahoma Statutes (43 O.S. § 112A) provides the basis for Oklahoma Department of Human Services (DHS) Child Support Services (CSS) to collect and maintain an address of record (AOR) for:
(1) parties and custodial persons (CP) subject to paternity orders or child support orders entered in Oklahoma;
(2) noncustodial parents (NCP) per
56 O.S. § 237A and Oklahoma Administrative Code 340:25-5-213;
(3) parties and CPs subject to paternity orders or child support orders entered in other jurisdictions; and
(4) parties and CPs when voluntarily submitted.
Establishment of AOR.
(1) CPs and NCPs establish the initial AOR through: •
(A) completion of Form 03EN008E, Child Support Services - Address of Record and/or Family Violence Statement;
(B) designation in form 03EN001E, Application for Child Support Services;
(C) a court order; or
(D) a support order summary form when services are not provided under the DHS state Title IV-D plan per 56 O.S. § 237.
(2) When an AOR is established, it remains in effect until it is updated per (c) of this Section. •
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Updating an AOR.
(1) A person responsible for maintaining an AOR, on file with CSS per 43 O.S. § 112A or 56 O.S. § 237A must notify CSS of any change in the AOR within 30-calendar days. The person may send changes to CSS, Central Case Registry, PO Box 248843, Oklahoma City, Oklahoma 73124-8843 or to a district child support office. CSS may require proof of a person's identity before establishing or changing a person's name or the AOR and may attempt to verify or confirm the correctness of the AOR. • 4
(2) A CP updates an AOR:
(A) by submitting a new AOR in writing; •
(B) by calling CSS customer service at 405-522-2273 in the Oklahoma City calling area, 918-295-3500 in the Tulsa calling area, or toll-free at 1-800-522-2922. CSS updates the mailing address by phone. CSS sends Form 03EN008E, Address of Record and/or Family Violence Statement, in confirmation of the mailing address update and for the CP to complete and return an updated AOR or claim family violence; or
(C) through a court order.
(3) A CP who is represented by an attorney may designate the attorney's address as the AOR per 43 O.S. § 112A & 413(F) by completing Form 03EN026E, Designation of Custodial Person's Address of Record. The designation must include the CP's and attorney's signatures. In accepting designation as the CP's AOR, the attorney becomes responsible for receiving the CP's legal documents and other official papers by regular mail and may receive the CP's payments. When a CP designates an attorney's address as the AOR, the CP can update the AOR by completing Form 03EN030E, Termination of Attorney Address of Record Designation.
(4) CSS does not change a CP's AOR to a collection agency to send support payments to the collection agency's address. CSS denies any such request, unless there is an assignment of child support to an attorney per 43 O.S. § 118.4.
(5) An NCP updates an AOR:
(A) by submitting a new AOR in writing; or • 5
(B) through a court order.