(a) The Child Support Enforcement Division (CSED) may place an overpayment recovery case in inactive status if the whereabouts of the recipient of the overpayment (recipient) is unknown. When the recipient is located, CSED returns the case to active status.
(b) CSED may close an overpayment recovery case when:
(1) the overpayment has been satisfied by payment in full;
(2) the recipient dies and leaves no resources from which the overpayment may be paid; or
(3) CSED determines that the overpayment is uncollectible.