OKLAHOMA CITY – Jami Ledoux has been named Chief of Innovation for the Oklahoma Department of Human Services (DHS). Rising through the ranks of DHS from a front-line worker recognized for her quality practice and engagement with families to the Director of Child Welfare Services, Ledoux has demonstrated a commitment to continuous quality improvement.
"I've spent my entire career serving kids and families who have experienced trauma," said Ledoux. "I'm excited for this new role and the direction of our organization to find and implement practices focused on preventing trauma. In this way, we will create a platform to elevate the voices of our customers and transform the ways in which we serve them."
Ledoux has more than 18 years of human services experience. In each of her progressively responsible roles, she has remained focused on improving the quality of service for vulnerable Oklahomans by developing strategies to better serve them. Ledoux is skilled at engaging and sustaining important relationships with stakeholders and staff to inform and improve practice at all levels of the agency. Her most recent role as Senior Director of the Technical Assistance Unit of Casey Family Programs has given her unique insight into the practice models of other states.
"I learned so much while at Casey Family Programs," said Ledoux. "In this new role, I'll be able to leverage what I've learned through my work with many agencies across the country to identify innovative strategies to improve outcomes for our customers."
"Jami shows great expertise in process improvement and using data and customer input to inform our practice," said DHS Director Justin Brown. "She has a heart of service and a dedication to improving our work for the betterment of our customers."
Ledoux holds a bachelor's degree in social work and a Master's of Social Work (MSW) from the University of Oklahoma (OU). She has served as adjunct faculty and practicum supervisor for undergraduate and graduate students of OU's School of Social Work as well as serving on advisory boards of the Center for Child Welfare Data and Children Need Amazing Parents (CHAMPS) campaign. Ledoux received the Casey Excellence for Children Award for leadership in 2018.
Ledoux will begin her duties Aug. 12.
(Editor's note: a high resolution photo of Jami Ledoux is available upon request).