OKLAHOMA CITY -- As the Coronavirus Disease 2019 (COVID-19) situation continues to develop in Oklahoma, Oklahoma Human Services (OKDHS) encourages our customers to use online tools to make application for or renew services rather than physically coming to an office whenever possible. To ensure public and worker safety, OKDHS will not allow individuals who are sick or who have been exposed to someone who is sick to enter agency buildings.
At this time, all programs and services of the safety net operated by OKDHS continue to operate. We are committed to the safety of our employees and the public, and the continuity of service to our customers. OKDHS continues to monitor and implement guidance from the Federal agencies administering our various programs, the Centers for Disease Control and Prevention (CDC) and Oklahoma State Department of Health (OSDH) and other government officials in light of COVID-19. We encourage our customers needing assistance to use www.okdhslive.org and www.okbenefits.org for applications or renewals of services provided by OKDHS.
On www.okdhslive.org, customers may apply for or renew programs including:
- Supplemental Nutrition Assistance Program (SNAP, formerly food stamps),
- Child Care Subsidy,
- Medical Assistance,
- Temporary Assistance for Needy Families (TANF) and
- Assistance to the Aged, Blind and Disabled (ABD).
On www.okbenefits.org, customers may apply for or pay Child Support.
If customers need help, they may also contact us by using the essential numbers on the "Contact Us" page of our website. The statewide abuse and neglect hotline will continue to be staffed 24 hours a day, seven days a week and may be reached at 1-800-522-3511. If a child or adult is in immediate danger, please call 9-1-1.
Consistent and reliable information about COVID-19 is available through the CDC and OSDH Coronavirus websites and social media. You may also contact the COVID-19 Call Center operated by the OSDH at 877-215-8336. Call Center Hours are 9 a.m. to 7 p.m., Monday – Friday and 9 a.m. to 3 p.m., Saturday. The Call Center has the capability to connect callers to Spanish speaking interpreters.
The CDC and OSDH continue to recommend routine hand hygiene, cough and sneeze etiquette, social distancing, staying home when you are sick and routine cleaning as first lines of defense to prevent the spread of all illnesses, but particularly COVID-19.