Preliminary Outcomes Results
This report contains preliminary results for the initial outcomes and some of the intermediate ones. We are working to finish the process of establishing baselines for all indicator data and have begun setting targets for our strategic objectives.
The next section contains results organized by strategic goal and outcomes.
Goal 1: Improved Outcomes for Children
OCSS will enhance the well being of children by improving the performance of the Child Support program
OCSS increased total collections by 17 percent!
|
Fiscal Year |
Total Collections |
| 2008 |
$284,707,164 |
| 2007 |
$244,170,811 |
In 2008, OCSS increased total collections by 17 percent over 2007.
Additionally, the collection rate for current support increased a percentage point from 54 percent in 2007 to 55 percent in 2008 and the arrears collection rate increased from 61 percent in 2007 to 64 percent for 2008.
Achieving this outcome is dependant upon our ability to continuously improve the rates in which we establish and enforce support orders.
Number of OCSS families with medical coverage grew almost 50 percent
|
Fiscal Year |
Cases with Medical coverage |
| 2008 |
19,656 |
| 2007 |
13,290 |
At the end of 2008, the number of OCSS cases with medical coverage received from any source increased 48 percent from 2007.
As of October 2008, there were 216,950 children in the OCSS caseload. Of those children, 95,521 were receiving medical coverage representing 44 percent of total children. 87 percent of IV-D cases with a support order also had a medical order, a 1 percent increase over 2007.
Of those cases, medical support was provided for 24 percent, a 7 percent improvement from the 2007 rate.
Record collection amount distributed to families
|
Fiscal Year |
Collections to Families |
| 2008 |
$226,733,517 |
| 2007 |
$200,075,185 |
|
Fiscal Year |
Collections on PA cases |
| 2008 |
$20,099,190 |
| 2007 |
$18,390,466 |
86 percent of all distributed collections went to families. That represents a 13 percent increase over 2007.
Additionally, collections on Oklahoma public assistance (PA) cases increased 9 percent in SFY 2008 from SFY 2007 with 5 percent fewer PA cases.
|
"This office has been great, if it had not been for this office, I feel I would not have received child support over the last year."
Customer quote from 2008 OCSS External Customer Service Survey |
Percentage of OCSS cases without payments is shrinking
|
Fiscal Year |
Receiving Payments |
Not Receiving Payments |
| 2008 |
55% |
45% |
| 2007 |
54% |
46% |
OCSS is closing the gap between cases that receive payments and those that do not. The progress is slow, but steady.
There are many reasons for non-payment. Reasons range from unknown non-custodial parents to parents who have unconventional resources and are virtually untraceable. Despite these obstacles, the percentage of cases receiving payments continues to increase
Percentage of OCSS cases with resolved paternity increasing
|
Fiscal Year |
Cases with Resolved Paternity |
| 2008 |
87% |
| 2007 |
86% |
The percentage of the OCSS caseload in which paternity is resolved is increasing despite the growing numbers of out of wedlock births. With our help, more Oklahoma children have legal fathers.
Regional Paternity Establishment Initiatives
The OCSS Paternity Fast Track Project reduced default orders through outreach to alleged and acknowledged fathers by a friendly letter inviting them to participate in the administrative court process. In 2007, two OKC offices sent out 668 letters and had 38 percent of non-custodial parents voluntarily appear. Service was obtained on the others who had received a letter. 51 percent were resolved by court order, exclusion or dismissal of the case. Four weeks were saved on the court process at a savings of $20,060.55 in service fees. This has now become a regular business practice and has been expanded to a third OKC area office.
Source: Oklahoma PAID Project Summary Profile
Up Next: Goal 2: High-Performance Organization
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