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Oklahoma Department of
Human Services
Stronger Families Grow
Brighter Futures
Oklahoma Department of Human Services
Sequoyah Memorial Office Building, 2400 N. Lincoln Blvd. • Oklahoma City, OK 73105
(405) 521-3646 • Fax (405) 521-6684 • Internet: www.okdhs.org
 
 
 
Measuring the Effectiveness of Oklahoma Child Support Services
Preliminary Outcomes Report: June 2009

Table of Contents

The New Focus on Customer Outcomes

OCSS Outcomes Measurement Process

Establishing Critical Linkages - Logic Models

OCSS Outcomes Logic Model

Data Collection Process

Preliminary Outcomes Results

Outcomes by Strategic Plan Goal
Goal 1:  Improved Outcomes for Children
Goal 2:  High Performance Organization
Goal 3:  Strengthening Partnerships
Goal 4:  Communications and Public Awareness
Goal 5:  Human Resources
Goal 6:  Resource Development
Goal 7: Technology Transformation
Next Steps


The process of gathering data for this report was a collaborative experience involving the efforts and responses of many OCSS staff members. We wish to express gratitude to our colleagues whose support and teamwork made this endeavor possible.

If you have any questions or would like a published copy of this report, please contact the OCSS Office of Planning, Evaluation and Learning.



Last Updated:  7/6/2010
Oklahoma Department of Human Services
Street address: Sequoyah Memorial Office Building, 2400 N. Lincoln Blvd., Oklahoma City, OK 73105
Mailing address: P.O. Box 25352, Oklahoma City, OK 73125
(405) 521-3646
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