The Special Collections Office (SCO) exchanges information with governmental and private partners. This exchange is used to intercept delinquent non-custodial parents' money. It also seeks records of professional, recreational (hunting and fishing) and drivers' licenses that can be suspended to compel payment of past-due child support.
The office interacts with three major information sources: federal and state governmental agencies and private enterprise.
The office enforces the majority of its child support collections through automated income assignments sent to employers. It interacts with federal and state tax offices to intercept tax returns. It interacts with financial institutions to seize delinquent non-custodial parents’ funds.
The office uses its centralized databases and direct contact with these public and private partners to locate parents and assets to automate child support collection. It uses these same processes to identify licenses and passports that can be suspended to compel child support payment. These centralized and heavily automated efforts release local child support workers to interact with customers on case-specific issues.