Notice of loss of personally identifiable information and Health Insurance Portability and Accountability Act (HIPAA) privacy violation for families with DHS involvement.
On or about November 29, 2017, case files belonging to a former Oklahoma County child welfare worker for the Oklahoma Department of Human Services (DHS) were determined to be missing. The missing files contained information about families with DHS involvement including information protected by the Health Insurance Portability and Accountability Act (HIPAA).
The documents contained or may have contained children's first and last names, addresses, telephone numbers, medical information, dates of birth and/or social security numbers. We take this incident very seriously. The worker violated DHS policy requiring the protection of confidential client information. The DHS Office of Inspector General was notified of the incident and the worker is no longer employed by DHS. Child Welfare Services has instituted additional guidelines requiring more frequent oversight of cases by supervisors.
If you have questions or concerns, contact Nitasha Rucker, DHS child welfare supervisor, at (405) 522-1818, the DHS Director's Helpline at 1-877-751-2972 or email HIPAABreachInfo@okdhs.org.
To protect against possible identity theft, DHS recommends clients monitor their credit by contacting the following credit bureaus:
P.O. Box 740241
Atlanta, GA 30374
Credit Fraud Center
P.O. Box 9532
Allen, TX 75013
Fraud Victim Assistance Unit
P.O. Box 6790
Fullerton, CA 92834